Frequently Asked Questions
Natural Beauty, Answered.
Are your products 100% vegan and cruelty-free?
Yes, all our products are certified vegan and cruelty-free. We never test on animals and ensure all ingredients are ethically sourced and plant-based.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor its progress.
What is your return policy for beauty products?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are your plastic bottles recyclable?
Absolutely. Our bottles are made from 100% recycled plastic and are fully recyclable. We also offer refill options to help reduce plastic waste further.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do your products contain parabens or SLS?
No, our formulas are free from parabens, SLS, and artificial colors. We focus on using naturally derived ingredients that are gentle on your skin and the environment.